Payment Options:

• Cash, check, credit card, or Venmo accepted

• Payments due in full at time of purchase, unless approved by Lauren

• Monthly memberships by default do not auto-renew each month; please let Lauren know if you would like your membership to automatically renew and be billed on the same date each month

  • To cancel auto-billed memberships, must give notice of cancellation at least 14 days prior to next payment date

Cancellation Policy

• All clients should notify their trainer as soon as possible if they know in advance they will be unavailable on days or times they are routinely scheduled. 

• In the event of a cancellation within 8 hours of the appointment time or a “no-show” occurs (no notice prior to scheduled start time), clients will be charged full price of the training session or if using a personal training membership, a session will be deducted from the monthly allotted amount. However, under certain circumstances (emergency, illness, etc.), this fee is subject to be waived based on the trainer’s judgment. 

• Please note all clients must either leave credit card information on file or always maintain a balance of at least one session to cover any fees in the event a cancellation fee is incurred.

• If there is no communication from clients after two (2) weeks, routine appointment time slots will be forfeited and clients may be added to the waitlist if they reach out to schedule again. 

• Membership sessions expire 2 months from purchase date if rolled over into the next month.